Privacy Policy is owned and maintained by HVA Sale Ltd. which is registered in England and Wales under company number 09683020Please send all correspondence to Elizabeth Dinning-Fowler, The Clock Tower The Clock Tower, Dissington Hall, Dalton, Newcastle Upon Tyne, England, NE18 0AD. (“Virtuoso Data”, “we” or “us”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information (“Personal Information”) we receive from users of (the “Site”). This Privacy Policy applies only to information that you provide to us through the Site. This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Throughout this Privacy Policy we use the term Personal Information to describe information that can be associated with a specific person and can be used to identify that person. We do not consider Personal Information to include information that has been made anonymous or aggregated so that it cannot be used, whether in combination with other information or otherwise, to identify a specific user.

By accepting the Privacy Policy you consent to our collection, use, disclosure and retention of your Personal Information as described in this Privacy Policy and in our Terms and Conditions.

Data Controller

Jason Carden, The Clock Tower The Clock Tower, Dissington Hall, Dalton, Newcastle Upon Tyne, England, NE18 0AD.

Information we collect from you

When you use our Site or Services, Virtuoso Data collects certain Personal Information from you. We will ask you for Personal Information when:

you send an enquiry to the Virtuoso Data Website

The Personal Information we collect from you includes, but is not limited to:

Your name

Your company name

Your address 2

Your country

Your telephone number

Your email address


Information we collect automatically when you use our site

When you visit our Site, we automatically collect information sent to us by your computer, mobile device, or other access device. This information is associated with you personally only when you became a client and includes:

Device and connection information.

We collect information about the device you use to access our site. This information includes device ID or unique identifier, device type, computer and connection information,

Cookies and other tracking technology.

The site use cookies and other tracking technology (e.g. web beacons, pixels) to provide functionality and recognize you across different services and devices. This information includes statistics on page views, traffic to and from the sites, referral URL, ad data, IP address and standard web log information; and anonymous information collected through our use of cookies and web beacons. You can always opt-out of cookies and tracking technology by contacting Elizabeth Dinning-Fowler, The Clock Tower The Clock Tower, Dissington Hall, Dalton, Newcastle Upon Tyne, England, NE18 0AD.

Use of your Personal Information

We use your Personal Information for the purposes described in this Privacy Policy only and particularly to provide you access to the Site and to provide you with the Services. By accepting this privacy notice you agree that we may use your Personal Information to: 

provide you access to our Sites and Services

prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce our Terms & Conditions

customize, measure and improve our services, content and advertising;

contact you, either via email or telephone, to resolve disputes, collect fees, and troubleshoot problems with your account or our sites, services, applications or tools, or for other purposes authorized by law;

contact you, either via email or, telephone to inform you about our services and those of our corporate family, deliver targeted marketing from our partners, and service updates.

promotional offers based on your communication preferences and in compliance with applicable regulations;

provide you other services requested by you as described when we collect the information

Email Newsletters, marketing and promotional materials

We also use your Personal Information to contact you with marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive these emails, please use the unsubscribe link provided in the emails. Alternatively, please email your remove request to

Please note, we will use your email address to send you notifications related to your use of the Site. You cannot unsubscribe or opt-out of these notification emails if you wish to continue using the Site or Services.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information you provide to them. Virtuoso Data does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

Service Providers

Virtuoso Data may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site and Application-related services (e.g., without limitation, maintenance services, database management, web analytics, payment processing services, fraud detection and prevention services relating to the activity of Virtuoso Data Users and improvement of the Site features) or to assist us in analysing how our Site and Service are used. These third parties may have access to your Personal Information; if they do, this access is only so that they may perform these tasks on our behalf, and they are obligated not to disclose or use it for any other purpose.

Compliance with Laws and Law Enforcement

Virtuoso Data will disclose such information about you to government or law enforcement officials or private parties where obligatory or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Virtuoso Data or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

Business Transfers

Virtuoso Data may sell, transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Also in such event, your personal information will continue to be processed in accordance with this Privacy Policy.

Viewing, changing or deleting your Personal Information

All Members may review, update, correct or delete their Personal Information held by Virtuoso Data at any time by contacting us at * If you would like us to cancel your relationship with Virtuoso Data, please contact and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain some of the information contained in your membership.

Customer testimonials

With your prior consent, we may post your testimonial on the Site along with your name. If you want your testimonial removed please contact us at Elizabeth Dinning-Fowler, The Clock Tower The Clock Tower, Dissington Hall, Dalton, Newcastle Upon Tyne, England, NE18 0AD.

Contacting Us

If you have any questions about this Privacy Policy, please contact Elizabeth Dinning-Fowler, The Clock Tower The Clock Tower, Dissington Hall, Dalton, Newcastle Upon Tyne, England, NE18 0AD.

Last updated: 12th November 2021